Captivate review

Elevate Customer Experience with Captivate — AI-Powered Engagement Journeys

Captivate helps you design and run smarter customer journeys with omnichannel engagement, automation, and insights—so every conversation feels personal and on time. html Copy code

4.7/5
(loved by customer experience teams)
Built for Modern Customer Journeys
Omnichannel Engagement

Why Top Sellers Choose Helium 10

Everything you need to succeed on Amazon, all in one platform

Find Winning Products Fast

Discover profitable niches in minutes with AI-powered product research

Dominate Your Market

Outrank competitors with data-driven keyword and listing optimization

Track Performance 24/7

Monitor sales, inventory, and profits in real-time dashboards

Protect Your Brand

Safeguard listings from hijackers and unauthorized sellers

Launch Products Confidently

Validate ideas before investing with accurate demand forecasts

Scale Beyond Amazon

Expand to Walmart and other marketplaces seamlessly

Why Podcasters Choose Captivate

Everything you need to publish, grow, and monetize your show — without the complexity.

Podcast Hosting Made Simple

Upload episodes fast, manage your feed easily, and keep everything organized in one dashboard.

Extensive Distribution

Publish everywhere your listeners are, with guided setup and a wide distribution network.

Powerful Analytics

Track downloads and trends to understand what’s working and grow with confidence.

Unlimited Podcasts

Run multiple shows under one account with unlimited podcasts and consistent workflows.

Monetization Ready

Build a sustainable show with tools that support growth and revenue as you scale.

Reliable Hosting & Storage

Upload freely with generous storage and dependable delivery for every episode you publish.

Perfect For

Teams that want consistent, personalized engagement at scale.

Product Teams

Guide users with onboarding and lifecycle journeys that boost activation.

Growth Marketers

Launch targeted campaigns with automation and measurable outcomes.

CX & Support

Reduce repetitive questions with proactive and self-serve touchpoints.

SaaS Businesses

Personalize experiences across segments as your user base grows.

Build Smarter Journeys with Captivate

Automate engagement, personalize messaging, and track what moves customers.

Popular
Journey Builder
Design multi-step customer journeys with clear triggers, actions, and goals.
Essential
Segmentation & Targeting
Reach the right audience with segments based on behavior, profile, and intent.
New
Automation Rules
Trigger messages and tasks automatically—reduce manual follow-ups and delays.
Omnichannel Messaging
Coordinate email, in-app, and push-style touchpoints with one strategy.
Analytics & Insights
Track conversions, drop-offs, and engagement to optimize every step.
Templates & Playbooks
Launch proven flows faster with reusable templates for common use cases.

The Full Picture

A quick overview to help you decide if Captivate fits your engagement goals.

Pros
Flexible journey flows with triggers and segments
Automation reduces manual follow-ups
Clear analytics to improve engagement
Personalization across multiple touchpoints
Reusable templates for faster launches
Cons
Advanced setups may need planning and testing
Best results require clean segmentation/data
Some teams may need onboarding to adopt journeys

Captivate Pricing

Simple plans to start, grow, and scale your podcast distribution.

Professional
€49
EUR
/ month, paid monthly
Includes
Up to 150,000 downloads/month
Unlimited Podcasts
Unlimited Uploads/Storage
Extensive Distribution List
Business
€99
EUR
/ month, paid monthly
Includes
Up to 300,000 downloads/month
Unlimited Podcasts
Unlimited Uploads/Storage
Extensive Distribution List
Pricing shown is EUR per month, paid monthly.

How Does Captivate Compare?

vs. basic messaging tools

Feature Captivate Basic Tools
Journey automation Yes Manual
Segmentation & targeting Advanced Limited
Multi-touchpoint messaging Coordinated Basic
Analytics & optimization Strong Minimal

Trusted by Growth & CX Teams

What teams say after launching journeys with Captivate

“We launched onboarding journeys in days. Engagement rose and churn dropped without extra manual work.”
NT
Nisha T.
Lifecycle Marketer
“Segmentation + automation helped us personalize at scale. Our team finally works from one playbook.”
AR
Aarav R.
Growth Ops
“Insights showed exactly where users drop off. We fixed the flow and saw immediate lift in activation.”
SK
Sara K.
Product Growth

Frequently Asked Questions

Everything you need to know about Captivate

What is Captivate used for?

Captivate helps teams create automated customer journeys—triggering the right message at the right time across key touchpoints.

Do I need technical skills to build journeys?

Most teams can start with templates and a visual builder. Advanced use cases may benefit from planning and good data hygiene.

Can I personalize messaging for different segments?

Yes. Use segments and rules to tailor content by behavior, lifecycle stage, or customer attributes.

Does Captivate support omnichannel engagement?

Captivate is designed for coordinated engagement across multiple touchpoints so journeys feel consistent end-to-end.

How do I measure results?

Use analytics to track engagement, conversions, drop-offs, and optimize journeys based on what performs best.

Can I start small and scale later?

Yes. Start with 1–2 high-impact journeys (onboarding, retention, reactivation) and expand as you learn.

See Captivate in Action

Watch how teams build customer journeys, automate touchpoints, and improve engagement.

Ready to Engage Smarter?

Launch automated journeys that feel personal across every customer touchpoint.

Journey builder
Automation rules
Analytics & insights